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For Rupa LabShop practitioners

Moving off Rupa LabShop? Keep your lab storefront under your own brand.

Rupa Health stopped taking new lab orders on October 30, 2026, and Rupa logins close on January 20, 2027. If your clients order lab tests from your LabShop, Web3 Diagnostics lets you keep selling testing on your own website, under your own name.

Last updated .

Key dates for Rupa users

  1. Rupa became view-only for new lab orders, which moved to Fullscript.
  2. If you have not moved your Rupa data to Fullscript, patients must pay unpaid orders by this date. Unpaid orders are cancelled after December 23.
  3. Rupa login closes.

Dates from Fullscript’s key dates and next steps notice. Check it for the latest details.

What changes when you switch.

Your testing offering moves to a storefront you own.

Your domain, not ours.

Lab tests live in your Shopify store at your web address, next to the programs, supplements, and services you already sell.

Your checkout, your customer.

Clients pay at your Shopify checkout, into your own Shopify account. You set your prices. Web3 charges a one-time setup fee and a set fee per order, with no monthly platform fee.

5,000+ tests from 40+ labs.

Conventional and specialty testing in one catalog. Send us the tests you offered on LabShop and we’ll check them for your account.

No website? Order directly.

Use the Portal to order for clients without a store, or have one of our website partners build your Shopify store.

How switching works.

We walk you through each step.

  1. 1

    Book a setup call

    We review the tests you sold on LabShop, your pricing, and how your clients order today.

  2. 2

    Choose your catalog and prices

    Select the tests and panels for your account and set your client-facing prices.

  3. 3

    Connect and share

    Connect your Shopify store, or start in the Portal. Then share your new link with clients and retire your LabShop link.

Switching questions.

Can I offer the same tests I sold on LabShop?

Our catalog covers 5,000+ conventional and specialty tests. Send us your LabShop test list and we’ll check what’s available for your account before you switch.

How do I get paid?

Clients pay at your Shopify checkout, into your own Shopify account. You set your prices. Web3 charges a one-time setup fee and a set fee per order, with no monthly platform fee.

Do I need to be a licensed practitioner?

No. Licensed practitioners can order under their own license. If you aren’t licensed, orders go through our partner physician network, and your clients’ requisitions carry that physician’s name.

Which states can my clients order from?

Testing is not available to clients who live in New York, New Jersey, or Rhode Island. We confirm test availability for your business during onboarding.

How do my clients get their results?

Web3 returns results to your store, where you and your client can both review them. Results are also available to you in the Web3 portal.

Do I need a Shopify store?

No. You can order for clients through the Portal, or one of our website partners can build your Shopify store. Website services are quoted separately.

What happens to my existing Rupa orders and results?

Rupa and Fullscript handle orders and results placed through Rupa. Setting up Web3 does not transfer your Rupa records. Follow Fullscript’s instructions to transfer your Rupa data, or download the records you need before Rupa logins close on January 20, 2027. Fullscript also provides a process for requesting records after closure.

Switch before January 20, 2027.

Book a setup call and we’ll review your LabShop tests, pricing, and client workflow.

Book a setup call